Payment Services Terms

VetFeed International
Website: www.vetfeedintl.com
Email: vetfeedintl@gmail.com
WhatsApp: +92 300 1231420

Effective Date: 21-02-2026

1. Introduction

These Payment Services Terms govern all payment transactions made through VetFeed International. By placing an order through our website or authorized channels, you agree to these terms.

We currently offer the following payment methods:

Cash on Delivery (COD)
Card Payments (Debit/Credit Cards)

2. Cash on Delivery (COD)

2.1 Availability

Cash on Delivery is available in selected service areas and subject to courier coverage and order value limits.

2.2 Payment Requirement

Full payment must be made in cash at the time of delivery, at time of delivery Post Office charge Rs 75 to 100 as local charges
Customers are responsible for providing the exact payable amount.
Courier representatives are not authorized to open packages before payment unless permitted by company policy.

2.3 Order Verification

VetFeed International reserves the right to:

Confirm COD orders via phone call or WhatsApp.
Cancel unverified or suspicious orders.
Restrict COD service for customers with repeated order rejections.

2.4 Refusal of Delivery

If a customer refuses delivery without valid reason:

Future COD orders may be restricted.
Shipping charges may become payable.

3. Card Payments (Debit/Credit Cards)

3.1 Accepted Cards

We accept major debit and credit cards processed through secure third-party payment gateways.

3.2 Payment Security

All card transactions are encrypted using secure SSL technology.
VetFeed International does not store or have access to your full card details.
Payment processing is handled by authorized and compliant payment service providers.

3.3 Authorization

Card payments are subject to authorization by the issuing bank.
If payment authorization fails, the order will not be confirmed.
VetFeed International is not responsible for declined transactions.

4. Pricing & Currency

All prices are displayed in the applicable local currency unless otherwise stated.
Prices are subject to change without prior notice.
Taxes (if applicable) will be clearly displayed at checkout.

5. Order Confirmation

An order is considered confirmed only when:

COD order is verified and dispatched, or
Card payment is successfully processed and authorized.

VetFeed International reserves the right to cancel or refuse any order in cases of:

Pricing errors
Stock unavailability
Suspicious payment activity
Regulatory restrictions

6. Refunds for Card Payments

If a refund is approved:

Refunds will be processed back to the original payment method.
Processing time depends on the issuing bank (typically 7–14 business days).
Transaction processing fees (if any) may be non-refundable.

7. Fraud Prevention

To protect our customers and business:

We may request additional verification for high-value transactions.
Orders suspected of fraudulent activity may be delayed or cancelled.
We reserve the right to report fraudulent transactions to relevant authorities.

8. Chargebacks & Disputes

Customers agree to contact VetFeed International first in case of any payment dispute.

Unauthorized chargebacks without prior communication may:

Result in account restriction.
Be subject to investigation and legal action if fraud is suspected.

9. Limitation of Liability

VetFeed International shall not be liable for:

Payment gateway outages
Bank processing delays
Failed transactions due to incorrect card details
External system errors beyond our control

Our liability shall not exceed the amount paid for the specific transaction.

10. Modifications

We reserve the right to update these Payment Terms at any time. Updates will be effective immediately upon posting on this page.

11. Contact Information

For payment-related inquiries:

VetFeed International
Website: www.vetfeedintl.com
Email: vetfeedintl@gmail.com
WhatsApp: +92 300 1231420